Pack request
Free gold selling pack
Start your valuation from home.
Complete the form and we will send everything you need to return your gold for valuation. Requesting a pack does not commit you to selling.
Free to requestNo obligationUK-wide service
Secure form
From request to offer
Four clear stages.
Pack prepared
We process your details and send the appropriate return materials.
Items returned
You follow the enclosed instructions and send your gold to us.
Gold valued
Our team inspects and tests the items before preparing an offer.
You decide
Accept the offer for payment or decline and request your items back.
Preparing your return
A little preparation helps everything move smoothly.
Wait for your pack to arrive, follow the enclosed guidance and keep a personal record of the items you return.
Make an item list
Write down each item or group of items and keep the list for your own records.
Take clear photographs
Photograph the items before packing, including any visible hallmarks or identifying details.
Follow the pack guidance
Use the supplied materials and instructions rather than posting loose items independently.
Pack questions
Before you request or return a pack.
Does a pack request commit me to selling?
No. You decide whether to accept only after receiving the valuation.
Can several items go in one pack?
Yes. Keep a simple list and group smaller items so they are easy to identify.
What if I have coins or bullion?
Mention higher-value pieces when contacting us so we can provide suitable guidance.